Article

Seven Recommendations for Strong Healthcare Performance Management Systems

Healthcare organizations benefit when their performance management systems align with organizational goals. Our recent Webinar discussed the payoff in terms of accountability, employee satisfaction, employee engagement, etc.

April 1st, 2021

Article

Nine Guidelines for Successfully Investigating Sexual Harassment Claims

How an organization goes about investigating a claim of sexual harassment is extremely important and can lead to better outcomes when an incident occurs. Here are 9 suggestions for conducting successful harassment investigations.

April 1st, 2021

Article

Pay Attention to Compensation Strategy

Compensation is key to achieving critical business outcomes: engagement, retention, and increased performance. It pays to have more frequent conversations around compensation, as well as actual compensation increase that occurs outside the annual review process.

April 1st, 2021

Article

Six Reasons Why Sexual Harassment Workplace Training Is More Important Than Ever

As part of a recent HCCS webinar, business and employment law attorney Jennifer Kearns examines six of the complicated issues involved in sexual harassment training.

April 1st, 2021

Article

Why Revenue Cycle Management Needs to Focus on Patient Access Staff

Patient access is the gateway not only to your system but also to your revenue cycle; the importance of our colleagues who are sitting at the front desks, who are taking scheduling calls, increases exponentially.

April 1st, 2021

Article

Understanding the Importance of Healthcare Competency Assessment Programs

Healthcare organizations understand that they need to evaluate competency, the demonstration of appropriate knowledge, skills, and behaviors in a clinical setting. Competency Programs involve validating the multiple facets of any identified, required competency.

April 1st, 2021

Article

Four Webinar Recordings Focused on the Continuum of Care

Solving big problems in healthcare, like staff retention, leadership shortages, and onboarding, is a principle enshrined in our corporate constitution. Here are links to recorded HealthStream Webinars about improving outcomes by solving continuum of care problems.

April 1st, 2021

Article

Ten Ways to Embrace Civility in the Healthcare Workplace

In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, offers ten ways to embrace civility at work, including her secret weapon phrase, ‘Up until now.’

April 1st, 2021

Article

The Benefits of Civility Training to Counteract Healthcare Workplace Bullying

In a recent HealthStream webinar, How to Banish the Bully Who Wreaks Havoc in Healthcare, Linda Leekley, CEO and founder of In the Know, points out numerous benefits of workplace civility training for healthcare organizations—for patients and the organizations themselves.

April 1st, 2021

Article

Four Reasons to Focus on Patient Access Education to Improve Revenue Cycle

In a recent HealthStream Webinar, “Thinking Outside the Box: Leveraging Education to Drive Patient Access Initiatives,” two revenue cycle staffing experts offered four reasons patient access training merits a stronger focus.

April 1st, 2021

Article

Nominate Your Organization for a HealthStream Award of Excellence Through June 22, 2018

HealthStream’s Awards of Excellence® spotlight innovative programs and superior leadership that support organizational excellence, workforce development, employee engagement, and more. Nominations accepted through June 22, 2018!

April 1st, 2021

Article

Best Practices for Reducing Conflicts of Interest (COI) Risk in Healthcare

Compliance with government regulations and ethical concerns demand that healthcare institutions and researchers diligently disclose every conflict of interest (COI). Organizations must take steps develop a management and mitigation plan that prevents biased medical decision-making.

April 1st, 2021

Article

Understanding the Accreditation of Nursing Transition of Practice Programs

Nurse residency programs offer a much-needed opportunity for new nurses to transition to roles in specialized areas. To be accredited demonstrates innovation or exemplary practice.

April 1st, 2021

Article

Building Skills and Confidence in CPR

Developing caregivers to provide high-quality CPR should include regular training and measurement-based feedback. One training solution may be to adopt a NASCAR style approach—training the team to perform like a pit crew.

April 1st, 2021

Article

Healthcare Workforce Trends: Millennials Are Changing and Improving Healthcare

We are also approaching a situation where millennials will make up the largest percentage of the healthcare workforce, bringing a new focus to the future of care.

April 1st, 2021

Article

Work-life Balance in a Nursing Career

Nurses can have an especially difficult time balancing work and personal life because of the increased amount of physical and emotional stress that nurses experience.

April 1st, 2021

Article

The Benefits of Nurse Residency Program Accreditation

In a recent conversation about nurse residency programs, HealthStream’s Kimberly Herold, Director of Professional Development Pathways, and Kimberley Guthrie, Senior Pathways Engagement Coach, spoke about the value of accreditation.

April 1st, 2021

Article

Surviving the Impending Shakeout in Non-Acute Care

Not every post and non-acute provider that exists in the marketplace today will survive the transition to a pay-for-performance system.

April 1st, 2021

Article

Surviving the Impending Value-based Shakeout in Non-Acute Care

Not every post and non-acute provider that exists in the marketplace today will survive the transition to a pay-for-performance system. Here are some areas where they should be focusing improvement efforts.

April 1st, 2021

Article

Solutions for Drug Diversion’s Role in the Opioid Crisis

Most reports on the opioid crisis in America focus on individuals who receive a prescription for an opioid pain killer and then become a victim of opioid dependence. But what about the issue of dependence that occurs within the walls of the hospital, connected to Drug Diversion?

April 1st, 2021

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